Delivery and Refund Information
Please check the information below to make sure you have a smooth shopping experience.
Delivery Information
Delivery costs £70 and the stoves are sent on a pallet shipment which we arrange with a trusted courier partner.
Stoves are usually delivered in 7-14 days. If a particular stove has a longer delivery we will get in touch to advise when it will be sent.
Call us any time to check a particular stove if needed.
Refund Information
If a refund is required then the customer must pay for shipping back to us and a £100 restocking fee.
Problems
If there is a problem with your order please contact us ASAP. We are only human and occasionally mistakes happen!